Plugins, apps and themes for IT teams
Plugins that take the brain work out of IT.
Smart add-ons for the platforms you already run. They automate the repetitive parts of support and service delivery, so hosts, MSPs and support teams can work smarter, not harder.
While you were busy
● New order provisioned and welcome email sent
● Ticket routed to the right department
● Overdue invoice reminder handled
● Leaver offboarded on their last day
Example automations
Available for SupportPal · More platforms on the way
Why Plugmind
Less thinking about the routine. More time for the real work.
Automates the repetitive
The jobs your team does on autopilot anyway, now actually on autopilot.
Fits your existing stack
Built natively for each platform we support, starting with SupportPal. Install, configure, done.
Designed for every brain
From NeurodiverCity: OpenDyslexic and Atkinson Hyperlegible fonts, high contrast, reduced motion and a calmer ticket view.
Plugmind Service Manager
For SupportPal
Customers raise service requests, managers approve, IT runs them in one click. Modules: Microsoft 365 via CIPP, Dropsuite backups, Call Switch One phones.
From $149/yr + modules Details →
Plugmind Ticket Assistant
For SupportPal
A chat-style guide that walks users and guests through raising the right ticket, with a workflow builder.
$49/yr Details →
Plugmind Hub
For SupportPal
One place in your help desk for your licence key and one-click updates to every product.
Free Details →
Plugmind Operator
For SupportPal
Your whole help desk on iPhone, iPad, Android and Windows: tickets, macros, bulk actions, offline replies and push notifications.
$99/yr Details →
Plugmind Support
For SupportPal
Your help desk as an app for your customers, with your branding on it: tickets, answers, service requests and account deletion.
From $99/yr by brands Details →
Plugmind Calm
For SupportPal
A modern, friendly portal and matching operator panel, set up per brand: colours, wordmark, homepage, announcements and more.
From $59/yr by brands Details →
More themes on the way
Each new theme is its own product, priced by brands, and included in the Everything bundle.
Pricing
Everything, for one help desk. Priced by how many brands you run.
Every product, one licence key, unlimited operators. Bundles include Service Manager with the Microsoft 365 module and every theme; Dropsuite and Call Switch One are add-ons. Only themes and the Support app grow with your brands.
Standard
Up to 3 brands
$449/yr
or $44.95 a month
- Every plugin, app and theme
- Themes and Support app for up to 3 brands
- Unlimited operators
- Updates and email support
Business
Up to 15 brands
$649/yr
or $64.95 a month
- Every plugin, app and theme
- Themes and Support app for up to 15 brands
- Unlimited operators
- Updates and email support
Unlimited
Any number of brands
$949/yr
or $94.95 a month
- Every plugin, app and theme
- Themes and Support app for any number of brands
- Unlimited operators
- Updates and email support
Just need one thing? Buy products on their own.
| Product | Standard · 3 brands | Business · 15 | Unlimited |
|---|---|---|---|
| Service Manager core | $149/yr, any number of brands | ||
| + Microsoft 365 module | $149/yr | ||
| + Dropsuite module | $79/yr | ||
| + Call Switch One module | $99/yr · coming soon | ||
| Operator app | $99/yr | ||
| Ticket Assistant | $49/yr | ||
| Support app | $99/yr | $249/yr | $499/yr |
| Each theme (Calm first) | $59/yr | $149/yr | $299/yr |
| App Pack · both apps | $159/yr | $299/yr | $549/yr |
Prices per help desk, excluding VAT. Monthly plans are a tenth of the yearly price. 14-day free trial on Service Manager and both apps.
Who it's for
Built for the people keeping things running.
Hosting providers
Smoother billing and provisioning, fewer manual steps between order and live service.
MSPs
Service management that runs itself, so technicians spend time on clients, not admin.
Support teams
Tickets that sort, route and follow up on their own, and calmer queues as a result.
Work smarter, not harder.
Find the plugin that takes the next job off your list.