Themes / Solid
SupportPal theme
Plugmind Solid
A formal, reassuring service portal for SupportPal: a slate top bar with your menu, a slate band with how many tickets are waiting for a reply, and green for every button. Every Calm feature, for teams that like things in order.
From £49/yr, by brands
Example portal homepage
[Your brand] Home · My tickets · Knowledgebase
Good morning, JamieSearch for answers… Submit a request
What you get
Every Calm feature, in a look of its own.
A home page at a glance
A slate band with the greeting, how many tickets are waiting for a reply and unread notifications, and quick links over its edge.
Menu across the top
Your portal's sections in a slate top bar, with the bell, reading options and the account menu beside them.
Its own design
IBM Plex Sans, square corners and firm borders, a search bar across the top, solid icons, departments as tiles, and a footer with your menu in columns.
Every Calm feature
Settings per brand, my and my organisation's tickets, announcements by email, guided ticket forms and reading options.
Your brand on every page
Each brand's own accent colour for buttons and links (or Plugmind Solid's own), and its wordmark or logo.
Light and dark
Follows each customer's light or dark setting, from a phone to a wide screen, with a tab bar on phones.
An operator panel for your team
The same operator panel as Calm: the dashboard, summary cards and ticket view.
Screens
See it on our own help desk.
Also for WHMCS
Plugmind Solid, on your WHMCS too.
The same look for your WHMCS client area, with a matching cart and SupportPal's WHMCS pages. Its own licence, per WHMCS installation.
Works with
- SupportPal 6.1.2 or later
- The free Plugmind Themes engine, included in the download
- No other theme: you don't need Calm
- Operator by Plugmind and Help Desk by Plugmind, which read the same brand settings
Pricing
Standard · up to 3 brands£49/yr
Business · up to 15 brands Good for most£119/yr
Unlimited · any number£239/yr
Prices exclude VAT or sales tax, added at checkout.
Per help desk. Includes the free Plugmind Themes engine, the same features as every Plugmind theme. No other theme needed.
Questions
Do I need Calm as well?
No. Plugmind Solid comes with the free Plugmind Themes engine, which gives it every feature Calm has. Buy only the theme you want.
Can my brands use different themes?
Yes. Each brand picks its own template, so one brand can use Solid and another Calm. Each theme's licence covers the brands that use it.
What happens if the licence lapses?
Brands on Solid switch to SupportPal's own look until you renew, then switch back by themselves. Your settings are kept.